PRIVACY POLICY
Regional Development Australia Barossa Gawler Light Adelaide Plains (RDABGLAP).
1. Our Commitment to Privacy
Regional Development Australia Barossa Gawler Light Adelaide Plains (RDABGLAP, we, us, our) is committed to protecting the privacy of personal information in accordance with:
- Privacy Act 1988 (Cth)
- Australian Privacy Principles (APPs)
- Notifiable Data Breaches Scheme
- South Australian Information Privacy Principles (IPPs)
- Any other applicable Commonwealth or South Australian legislation
This Privacy Policy explains how we collect, use, disclose, store and manage personal information.
2. What Personal Information We Collect
We may collect personal information including:
- Full name
- Email address
- Telephone number
- Postal address
- Organisation and position title
- Information provided in enquiries, forms, event registrations, grant applications or surveys
- Website usage information (including IP address and browser type)
- Any other information voluntarily provided to us
We do not collect sensitive information (such as health information, racial or ethnic origin, political opinions or religious beliefs) unless required by law or provided voluntarily for a lawful purpose.
3. How We Collect Personal Information
We collect personal information:
- Directly from you via website forms, email, phone or in person
- When you register for events or programs
- When you apply for grants or participate in RDABGLAP initiatives
- Through cookies and analytics tools when you use our website
- From third parties where authorised or required by law
Where reasonable and practicable, we collect information directly from you.
4. Why We Collect Personal Information
We collect and use personal information to:
- Respond to enquiries and provide requested information
- Administer programs, grants, events and initiatives
- Communicate about RDABGLAP services and opportunities
- Improve our website and service delivery
- Meet contractual or funding obligations
- Comply with legal and regulatory requirements
We may also use personal information for related purposes that would reasonably be expected.
5. Disclosure of Personal Information
We may disclose personal information to:
- Commonwealth, State or Local Government agencies
- Funding bodies and program partners
- Service providers (such as IT, website hosting, event management or professional advisers)
- Contractors engaged by RDABGLAP
- Regulatory or law enforcement authorities where required by law
We take reasonable steps to ensure third parties handle personal information in accordance with privacy laws.
We do not sell personal information.
6. Overseas Disclosure
RDABGLAP generally does not disclose personal information overseas.
If cloud-based service providers store data outside Australia, we take reasonable steps to ensure appropriate safeguards are in place consistent with Australian privacy law.
7. Data Security
We take reasonable administrative, technical and physical measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures include:
- Secure IT systems and password protection
- Access controls
- Staff confidentiality obligations
- Secure document storage
However, no online transmission is completely secure. We cannot guarantee absolute security.
8. Notifiable Data Breaches
If a data breach occurs that is likely to result in serious harm, we will comply with the Notifiable Data Breaches Scheme, including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.
9. Access and Correction
You may request access to personal information we hold about you and request corrections if it is inaccurate, incomplete or out of date.
Requests should be made in writing using the contact details below.
We may refuse access in limited circumstances permitted by law.
10. Cookies and Website Analytics
Our website may use cookies and analytics tools to:
- Understand website traffic and usage patterns
- Improve user experience
- Monitor performance
Information collected may include IP address, browser type, device information and pages visited.
You can disable cookies in your browser settings, although this may affect website functionality.
11. Direct Marketing
We may send you information about events, programs or initiatives relevant to RDABGLAP.
You may opt out of receiving communications at any time by contacting us or using the unsubscribe function where provided.
We comply with the Spam Act 2003 (Cth).
12. Complaints
If you believe we have breached privacy laws, you may contact us using the details below.
We will investigate complaints and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact:
Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au
13. Changes to This Policy
We may update this Privacy Policy from time to time.
The current version will be published on our website with the effective date.